Shipping Info

How Fiesta lands on your doorstep.

Estimated Ground Shipping Times

*Please note: If you have recently placed an order, please allow 7-10 business days for delivery of your order due to high demand. 

Your shipping rate is calculated by order weight and shipping zone. This is calculated at the time of checkout.

Shipping rates may be changed at any time due to the constant fluctuations in shipping charges and fuel surcharges.

When you have more time in your schedule:

• Ground Services Delivery in 3-5 business days to most areas.
  • FedEx Ground (Monday - Friday Delivery)
  • FedEx Home Delivery (Monday - Sunday Delivery, can vary based on location)

Shipping to a PO Box:

• Shipping will take an extra 4 - 7 business days when shipping to a PO Box.

When it needs to be there the next business day:

Priority shipping is not currently available

• FedEx International Priority®. Delivery in 3-4 business days to most areas.

• FedEx International Economy®. Delivery in 5-8 business days to most areas.

• Customer is responsible for customs/duties fees not included in international shipping costs.

Fiestafactorydirect.com Shipping Policy

Above are the estimated Shipping times for fiestafactorydirect.com. When your order is shipped you will receive a tracking number in your email. Shipping times are business days. The order cut off time is 2pm Eastern Time Zone. Orders placed after 2pm Eastern Time Zone will be processed the next business day. Once your order has shipped you can expect delivery in 3 to 5 business days for standard ground shipping.
Business days are Monday-Friday (excluding Holidays).

*Please note: If you have recently placed an order, please allow 7-10 business days for delivery of your order due to high demand. 

Handling Fee

Effective August 14, 2018, fiestafactorydirect.com has imposed a $4.95 Handling Fee, on all website and phone orders. This fee applies to all orders, including those eligible for free shipping. The handling fee will not be applied to returns/replacement orders.

The handling fee is necessary due to the continually rising costs of handling and packaging materials; to help us provide the best delivery experience for our customers.