Free ground shipping on orders over $49 within the U.S. (excludes HI & AK) - $4.95 Handling Fee on All Orders

Estimated Ground Shipping Times

Order received by 2pm Eastern Time Zone Order estimated shipped by
Sunday Tuesday
Monday Wednesday
Tuesday Thursday
Wednesday Friday
Thursday Monday
Friday Tuesday
Saturday Tuesday


Your shipping rate is calculated by order weight and shipping zone. This is calculated at the time of checkout.

Shipping rates may be changed at any time due to the constant fluctuations in shipping charges and fuel surcharges.

FedEx Ground:

  • Ground Services Delivery in 4-6 business days to most areas.
    • FedEx Ground (Monday - Friday Delivery)
    • FedEx Home Delivery (Monday - Sunday Delivery, can vary based on location)

Shipping to a PO Box:

  • Shipping will take an extra 10 - 18 business days when shipping to a PO Box. FedEx will transfer your package to the Postal Service for delivery. 

Ordering Retired Items:

  • Shipping will take 6 - 10 days and items will ship separately from other items.  

FedEx International Shipping

  • FedEx International Priority®. Delivery in 3-4 business days to most areas.
  • FedEx International Economy®. Delivery in 5-8 business days to most areas.
  • The customer is responsible for customs/duties fees not included in international shipping costs.

     Order Tracking

    Please login to your Fiesta Factory Direct Account. Click View Order and your tracking will be listed for your order. Shipping Policy

    Above are the estimated Shipping times for When your order is shipped you will receive a tracking number in your email. Once your order has shipped you can expect delivery in 4 to 6 business days for standard ground shipping.
    Business days are Monday-Friday (excluding Holidays).


    Handling Fee

    Effective August 14, 2018, has imposed a $4.95 Handling Fee, on all website and phone orders. This fee applies to all orders, including those eligible for free shipping. The handling fee will not be applied to returns/replacement orders.

    The handling fee is necessary due to the continually rising costs of handling and packaging materials; to help us provide the best delivery experience for our customers.