We're here to help!
Fiestafactorydirect.com is proud to manufacture and sell Fiesta Dinnerware handcrafted in West Virginia. In order to better serve our customers, we have a staff of Customer Service Representatives here to assist you.
Customer Service Line
1-800-452-4462 and press Option #1
1-304-387-1300 and press Option #1
Email Customer Service
We're available Monday through Friday 8 AM-5 PM EST and Saturday 9 AM-4 PM, with the exception of:
- New Year's Eve (Main Office Only)
- New Year's Day
- Good Friday (Main Office Only)
- Easter Sunday
- Memorial Day (Main Office Only)
- Independence Day (Main Office Only)
- Labor Day (Main Office Only)
- Thanksgiving Day
- Christmas Eve (Main Office Only)
- Christmas Day so that our employees may spend time with their families.