Joining is easy! Simply create an account on our website, and you will automatically be enrolled in the Plate Pal Perks Loyalty Program. If you already have an account, just log in and you'll be part of the program.

Your $5 off coupon for joining the Plate Pal Perks loyalty program will be sent to your Plate Pal Perks account, and activated through the Plate icon in the bottom right of your screen.

For every $1 spent on Fiesta products, you earn 1 point. Your points accumulate with each purchase and contribute to unlocking various loyalty tiers. You will be able to start earning points on February 7, 2024, 8 AM EST. You must be logged into your account to earn points on your purchase. Points cannot be applied to previous orders.

You can find detailed information on the loyalty tiers and their respective awards above.

No, you are not able to combine discounts with other ongoing promotions. Additionally, some specialty items may be excluded from the discount. The discount code is only valid on full-price items.

Plate Pal Perks Loyalty tiers and points expire one year from the date they are earned. Be sure to check your account regularly to make the most of your rewards.

Log in to your account on our website, and you'll find your current points balance displayed in the Plate Pal Perks icon on the bottom right of your screen.

If you return a product, the corresponding points earned for that purchase will be deducted from your Plate Pal Perks loyalty points balance.

If you return an order/product you forfeit all points and/or rewards redeemed or earned on that purchase.

No, loyalty points are non-transferable and can only be used by the account holder.

No, our loyalty program is currently available at FiestaFactoryDirect.com only.

Yes, you have 1 year to redeem a discount code or dollar reward.

Your discount code will be sent to your Plate Pal Perks loyalty program account, and activated through the Plate icon in the bottom right of your screen.

No, any rewards or discount codes you have earned must be applied to the order before it is placed. 

No, only one discount code may be applied at a time – they are not stackable.

We're here to help! Contact our customer support team atcustomerservice@fiestafactorydirect.com, and we'll assist you with any inquiries or concerns related to the Fiesta Plate Pals Loyalty Program.