Proudly Made in America     |     FREE GROUND SHIPPING ON ORDERS OVER $99 WITHIN THE U.S. (EXCLUDES AK & HI)     |     $4.95 HANDLING FEE ON ALL ORDERS
0 0

We want you to be our Plate Pal!

With the Fiesta Plate Pal Perks Loyalty Program, it's easy to start earning rewards for your purchases on our website.

How it works

The Plate Pal Perks Loyalty Program is our way of expressing gratitude to our valued customers. By participating in the program, you earn points for every dollar spent on Fiesta products, which can be redeemed for exciting rewards.  You also will receive special discounts at each tier that you achieve during a calendar year.  

Create an account

Create an account with us or log in to your existing account to begin.

Earn Points

Get 1 point for every $1 spent on your purchases.

Redeem for Rewards

Receive a special discount code for each tier. More rewards and benefits coming soon.

Tier Level Points Reward
Fiesta Plate Pals Loyalty Tier - Coaster

Coaster

0-249 Create an account or log in to
receive $5 off your next purchase
Fiesta Plate Pals Loyalty Tier - Salad

Salad Plate

250-399 Receive a one-time
15% off discount code
Fiesta Plate Pals Loyalty Tier - Luncheon

Luncheon Plate

400-499 Receive a one-time
20% off discount code
Fiesta Plate Pals Loyalty Tier - Dinner

Dinner Plate

500 and up Receive a one-time
25% off discount code

Redeemable at Fiesta Factory Direct only, rewards expire 1 year after they are earned.

How to use your points

Now the fun part! Redeem your hard earned points for exclusive discounts at checkout.

$5

200 Points

$10

300 Points


FAQs

How do I join the Plate Pal Perks Loyalty Program?
Joining is easy! Simply create an account on our website, and you will automatically be enrolled in the Plate Pal Perks Loyalty Program. If you already have an account, just log in and you'll be part of the program.
 
How do I receive my $5 off welcome coupon?
Your $5 off coupon for joining the Plate Pal Perks loyalty program will be sent to your Plate Pal Perks account, and activated through the Plate icon in the bottom right of your screen.
 
How do I earn points?
For every $1 spent on Fiesta products, you earn 1 point. Your points accumulate with each purchase and contribute to unlocking various loyalty tiers. You will be able to start earning points on February 7, 2024, 8 AM EST. You must be logged into your account to earn points on your purchase. Points cannot be applied to previous orders.
 
What are the loyalty tiers, and what rewards do they offer?
You can find detailed information on the loyalty tiers and their respective awards above.
 
Can I combine my loyalty program rewards with other promotions?
No, you are not able to combine discounts with other ongoing promotions. Additionally, some specialty items may be excluded from the discount. The discount code is only valid on full-price items.
 
How long are my tier points valid?
Plate Pal Perks Loyalty tiers and points expire one year from the date they are earned. Be sure to check your account regularly to make the most of your rewards.
 
How can I check my loyalty points balance?
Log in to your account on our website, and you'll find your current points balance displayed in the Plate Pal Perks icon on the bottom right of your screen.
 
What happens if I return a product that earned me loyalty points?
If you return a product, the corresponding points earned for that purchase will be deducted from your Plate Pal Perks loyalty points balance.
 
What happens if I return a product and used a reward towards the purchase?
If you return an order/product you forfeit all points and/or rewards redeemed or earned on that purchase.
 
Can I transfer my loyalty points to someone else?
No, loyalty points are non-transferable and can only be used by the account holder.
 
Can I earn or use points at your retail outlets?
No, our loyalty program is currently available at FiestaFactoryDirect.com only.
 
Do my rewards expire?
Yes, you have 1 year to redeem a discount code or dollar reward.
 
How do I receive my discount code?
Your discount code will be sent to your Plate Pal Perks loyalty program account, and activated through the Plate icon in the bottom right of your screen.
Can Plate Pal Perks or Discount Codes be applied to previous orders?
No, any rewards or discount codes you have earned must be applied to the order before it is placed. 
 
Can I combine Plate Pal Perks loyalty tier discount codes?
No, only one discount code may be applied at a time – they are not stackable.
 
What if I have more questions or issues with the Plate Pal Perks Loyalty Program?
We're here to help! Contact our customer support team at customerservice@fiestafactorydirect.com, and we'll assist you with any inquiries or concerns related to the Fiesta Plate Pals Loyalty Program.
 
Thank you for being a part of the Fiesta Tableware family! We appreciate your continued support.

Search our store.