Factory Tours

Stop in and tour The Fiesta Tableware Company Factory.


To visit the Factory, please call to make a reservation: 304-387-1300 ext. 1713 or 1-800-452-4462 option 2. When considering a tour, please keep these things in mind:

  • The tour route encompasses the production areas with stair climbing, walking in noisy areas, and on uneven surfaces, therefore, participants must wear flat closed-toe shoes, possess the ability to walk up to one and a half miles unassisted by canes, wheelchairs, or walkers. In addition, we cannot accommodate oxygen or any flammable materials in the production areas.
  • Factory tours may be cancelled due to extreme weather conditions.
  • Tours could be canceled for unexpected plant operational issues.
  • No children under the age of 10 are permitted.
  • In order to ensure that members of our staff are available for your tour, all factory tours must be scheduled in advance. A two-week prior arrangement is suggested.
  • The factory tour takes approximately one hour to complete.
  • The factory tour includes a visit to the Fiesta Tableware Company Museum, housing china displays from the past 144 years of Fiesta Tableware Company history.

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