FAQ Dinnerware
Is Fiesta® Dinnerware lead free?
Yes. Fiesta® Dinnerware is lead free. To learn more, please read our Statement Regarding Lead and Cadmium in Fiesta Tableware.
Features and benefits of Fiesta® Dinnerware and accessories:
- Fully vitrified ceramics – industrial strength - Will not absorb odors or moisture
- Lead Free
- Made in USA (Newell, WV)
- Microwave Safe
- Dishwasher Safe
- Oven proof
- Chip resistance - with a 5 year chip replacement warranty
Most importantly Fiesta is the strongest most resistant dinnerware in the market today, for everyday and special occasion use.
Use and Care
- Dishwasher Safe
- Use a padded mitt when removing from microwave or oven.
- At times bottom surface can be rough. Sanding or rubbing against another bottom will produce a smoother surface.
Features and benefits of Fiesta® Bakeware:
- Directly from freezer to oven
- Freezer -500 degrees
- Fully vitrified ceramics – industrial strength - Will not absorb odors or moisture
- Lead Free
- Microwave Safe
- Dishwasher Safe
- Made in USA
- Chip resistance - with a 5 year chip replacement warranty
Use and Care
- Dishwasher Safe
- Use a padded mitt when removing from microwave or oven.
- Clean with warm water and detergent. Abrasives should never be used to clean bakeware surface.
- Dark glazes may show surface abrasions more readily. Plastic or wooden tools and care in stacking are recommended.
- At times bottom surface can be rough. Sanding or rubbing against another bottom will produce a smoother surface.
What material is Fiesta® Dinnerware made from?
Composition materials of the Fiesta® body includes Clay, Feldspar, Silica, and Alumina adding strength and long lasting durability.
Is there a warranty with my Fiesta® Dinnerware?
Yes. Your Fiesta® does have a warranty.
We warrant all china made by Fiesta Tableware Company against chipping under normal usage conditions for a period of five years from the date of delivery, receipt is required. We will replace any pieces returned and found to be defective with identical or equivalent pieces on a one-for-one basis.
All breakage and chipping caused by abnormal or abusive use are expressly excluded from this warranty. We reserve the right to determine whether or not the chipping is from normal usage.
To receive replacements under this warranty, claims should be submitted to:
info@fiestatableware.com
How do I know I have genuine Fiesta® Dinnerware?
Most of our pieces are marked. However, it is not unusual to find a Fiesta® plate with a missing stamp. This is particularly true with vintage Fiesta® Dinnerware which was made before 1973. As an identification aid, we recommend "The Collector's Encyclopedia of Fiesta" by Bob & Sharon Huxford. This excellent reference work is currently in it's tenth edition.
Why are there different back stamps on my Fiesta® Dinnerware?
The method of placing our identification mark on a piece is determined by the way that the piece is made. Most of our hollow pieces (mugs, bowls, pitchers, vases, etc.) are formed in a mold and our mark is carved into the mold, leaving an impressed mark on the piece. Flat items such as plates are formed by a different method and an impressed mark cannot be placed on the bottom of the piece. In this case, we use an ink stamp which is applied to the unfired piece, beneath the glaze. Please note that on some of the darker glazes it is very hard to see the back stamp.
Will you ever bring back a retired color?
No. We're sorry but we are unable to bring back a color if it is truly retired. Doing this would severely damage the collectability of retired and or limited run colors. We do hold the option of creating colors in the same hues as our retired colors.
How do I purchase a retired color?
Be sure to check the site often as new offerings are added as we find them here at our mile-long facility on the Ohio River in Newell, WV.
Fiesta® collectors, antique dealers and eBay are other common sources. Please make sure you make your purchases through a reputable resource.
